Privacy Policy
Privacy Policy for ESRA DANDIN
Introduction
As a brand, we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices regarding your personal information, please contact us at info@esradandin.com.
When you visit our Shopify website "www.esradandin.com" and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we aim to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.
Information We Collect
We collect personal information that you provide to us when you purchase products, sign up for our newsletter, contact us, or otherwise use our website. This information may include:
• Personal Information: Name, email address, phone number, billing address, shipping address, and payment information.
• Account Information: If you create an account with us, we collect your login information, including your username and password.
• Order Information: Details of the products you have purchased, shipping and delivery information, and any communication regarding your orders.
• Communication Information: Messages you send to us via email, contact forms, or customer service inquiries.
How We Use Your Information
We use your personal information for the following purposes:
• To Fulfill Orders: Process and deliver your orders, manage payments, fees, and charges, and communicate with you about your orders.
• Customer Service: Provide customer support and respond to your inquiries.
• Marketing and Promotions: Send you promotional materials and updates about our products and services, including special offers, discounts, and events (you can opt-out of marketing communications at any time).
• Website Improvement: Analyze website usage and improve our website and services.
• Legal Obligations: Comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We may share your personal information with third parties in the following circumstances:
• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, shipping companies, and marketing platforms.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring organization.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.
Your Rights
You have the right to:
• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Opt-out of marketing communications.
• Withdraw your consent to our processing of your personal information (where applicable).
To exercise these rights, please contact us at [email address].
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the date at the top of this policy.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:
ESRA DANDIN
info@esradandin.com
+90 532 3042572
Omer Avni Mah. Saray Arkasi Sk. No:18/3 Beyoglu
İstanbul, Turkey